![]() If you still can't connect to the Wi-Fi, we'd recommend using a USB cable to connect the e-reader to your computer instead. Turn your internet off and on, and restart your Kindle. If you've tried changing your Wi-Fi router settings, and hotspotting your smartphone, and nothing's worked, there are a few quick things to check. There are accounts online of people successfully using their smartphone for this though, so it seems rather hit-and-miss. When writing this guide, not once did we manage to get our smartphone to successfully connect to the Kindle, even when trying different phones. As noticed in our testing, and corroborated by accounts online, hot-spotting to a Kindle doesn't always work. We've got a separate guide on using your smartphone as a hotspot here, so click that to find out how, but again there's a catch. Here, at the bottom, tap Memberships & Subscriptions. Scroll down the settings page to the Account Settings section. On the user page that opens, tap Your Account to view your account settings. At the bottom bar of the app, tap the user icon. If, for whatever reason, you can't get your router to output 2.4GHz, there's another option, though it's no less techy - that's by hot-spotting your smartphone, or temporarily turning your device into its own router, which will output 2.4GHz. To start, open the Amazon app on your phone and sign in to your account. It may be possible to get your router to start sending out 2.4GHz too. ![]() If you're able, check your Wi-Fi connection settings from your provider to see if this is the case or not. So it's possible your Kindle can't 'see' your Wi-Fi router because the box is only sending out 5GHz, while your Kindle only 'sees' 2.4GHz. Well, most tech nowadays can connect to both 2.4GHz and 5GHz, but since the latter is faster and more reliable, some routers only use it, instead of 2.4GHz. Firstly, Kindles only connect to 2.4GHz Wi-Fi - this is older, and a bit slower, than 5GHz Wi-Fi, which most modern devices use. Once you've done this, press 'Connect' and your Kindle should now be connected to the internet.Ĭan't find your Wi-Fi connection in the list? There are a few reasons why not. ![]() Now, click the name of the Wi-Fi network, and put in the password you wrote down (or have handy). On this list you should see all the Wi-Fi networks you're in range of, including the one you hope to connect to. Press 'Wi-Fi Networks' in the menu you're on, and a pop-up here should show you a list of all the internet connections in range. Confirm deregistering your device in the popup.Amazon Kindle Paperwhite (2018) (Image credit: Future).Select “Deregister” under “Actions” on the next screen.You’ll see the list of devices currently using your account through an Amazon app. Select “Content & Devices” from the list.Hover your cursor over “Accounts & Lists” in the top right corner.Go to Amazon and make sure you’re logged in.Follow the steps below on your PC to remove any device from your account: ![]() This is a great way to manage your account if you’re logged in on multiple devices. You can also deregister devices remotely using the Amazon website or mobile app.
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